Shipping Policy
SHIPPING POLICY
Shipping Rates
Canada(BC):
- Free shipping on orders over $50
- Flat shipping fee of $6CAD applies to orders under $50
- Flat shipping fee of $3.99 CAD for stamps
Canada(Rest of Canada)
- Free shipping on orders over $99
- Flat shipping fee of $15 CAD applies to orders under $99.
- Flat shipping fee of $3.99 CAD for stamps
International: Calculated at checkout.
Processing Time
- Orders are processed within 1-4 business days after payment is confirmed
- During peak periods (sales, restock and new release nights), please allow up to 7 business days for your order to be processed.
Preorder Items
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Pre-order items have different processing and shipping times depending on the product, so please refer to the item details.
- Pre-order items may have different shipping rates. Kindly check the details in the product description.
- IMPORTANT: If your order includes pre-order items, all items will be shipped together when the pre-order products are ready.
- Standard shipping within BC takes approximately 2–4 business days
(Delivery may be delayed depending on your location or the shipping carrier’s circumstances.) - Delivery times may vary during holidays, peak seasons, or due to unexpected delays
- We do not ship to PO boxes
- Customs duties and taxes are the buyer’s responsibility
- Orders that are refused upon delivery will not be refunded or reshipped, including the shipping fee
- *Extra Shipping fees may be charged for orders over 2kg.